Shipping & Returns

Shipping Policy

We take great care to securely package your artwork for transport, and only work with trusted shipping partners. You will receive email updates post-purchase.

We appreciate your patience with this, and will inform you of any delays that will affect timely delivery.

Return & Exchange Policy

If you have any issues with your purchase, we want to help. Please reach out to us at hello@encountersoul.com for any questions.

Returns are available within 14 days of delivery. Change of heart returns are post paid by purchaser. Defective merchandise returns are post paid by Encounter Soul. Please contact us for review, and a return authorization.